Careers
At Community Health Center in Cowley County, we’re more than just a health center — we’re a community of people who care deeply about helping others.
Finance Director
Position Summary
The Finance Director is responsible for overseeing all financial operations of the organization, ensuring fiscal integrity, regulatory compliance, and long-term financial sustainability. This role provides strategic financial leadership to the executive team and Board of Directors while managing day-to-day accounting and finance functions. The Finance Director plays a critical role in supporting the mission of the organization by ensuring sound financial management across all programs and funding sources.
Essential Duties and Responsibilities
Financial Management & Reporting
Oversee all accounting functions and fiscal operations including accounts payable, accounts receivable, payroll, fee schedule, billing and collections, purchasing and inventory control, and general ledger.
Prepare and present accurate and timely financial statements, reports, and analysis to the CEO and Board of Directors.
Responsible for timely and accurate submission of annual Medicare Cost Report.
Monitor cash flow, investments, and reserve funds to ensure financial stability.
Ensure compliance with Generally Accepted Accounting Principles (GAAP) and nonprofit accounting standards.
Maintain and strengthen internal controls and financial policies and procedures.
Budgeting & Planning
Lead the annual budget development process in collaboration with the CEO and department leaders.
Monitor budget performance throughout the year and provide variance analysis and recommendations.
Support strategic planning efforts with financial modeling and forecasting.
Grant & Federal Funding Compliance
Oversee financial management and reporting for all federal, state, and private grants, including FQHC/Section 330 funding where applicable.
Ensure compliance with Uniform Guidance (2 CFR Part 200) for federal awards.
Collaborate with program staff on grant budgets, reporting requirements, and drawdowns.
Serve as primary financial contact for funding agencies and auditors.
Audit & Compliance
Coordinate and manage the annual independent audit process.
Prepare all audit schedules and serve as the primary liaison with external auditors.
Ensure compliance with federal, state, and local regulatory requirements including IRS Form 990 preparation.
Monitor changes in nonprofit financial regulations and ensure organizational compliance.
Leadership & Administration
Supervise and develop finance department staff.
Serve as a strategic partner to the CEO and senior leadership team.
Present financial information to the Board of Directors and Finance Committee in a clear and accessible manner.
Participate in senior leadership meetings and contribute to organizational decision-making.
Qualifications
Education & Experience
Bachelor’s degree in Accounting, Finance, or a related field required.
CPA designation strongly preferred.
Minimum of 5-7 years of progressive financial management experience required.
Experience in nonprofit financial management strongly preferred.
Experience with Federally Qualified Health Centers (FQHCs) or community health centers is highly desirable.
Experience with federal grant management and Uniform Guidance preferred.
Knowledge, Skills & Abilities
Strong knowledge of nonprofit accounting standards and GAAP.
Familiarity with FQHC cost reporting, UDS reporting, and sliding fee scale programs preferred.
Proficiency in accounting software (e.g., QuickBooks, Sage Intacct, or similar).
Advanced proficiency in Microsoft Excel and financial modeling.
Excellent analytical, organizational, and problem-solving skills.
Strong written and verbal communication skills, with the ability to present complex financial information to non-financial audiences.
High level of integrity, professionalism, and discretion.
Ability to work collaboratively across departments and with the Board of Directors.
Working Conditions & Physical Requirements
Standard office environment.
Occasional evening or weekend hours may be required for Board meetings or special events.
Some local travel may be required.
Compensation
Salary commensurate with experience. Range: $100,000 - $133,500.
Benefits:
403(b)
Dental Insurance
Health Insurance
Life Insurance
Paid time off
Vision Insurance
To apply, please send a cover letter and resume to hr@cowleyhealthcenter.org.
Pharmacist
Position Summary
The Pharmacist provides direct pharmacy services and leads the daily work of the in-house pharmacy. The position serves as the designated Pharmacist-in-Charge (PIC), with responsibility for safe dispensing, pharmacy compliance, and inventory integrity. The Lead Pharmacist coordinates pharmacy staff, supports medication access, and carries out assigned 340B and contract pharmacy activities in collaboration with the CEO, Finance, and other designated staff. Access to protected health information is limited to what is necessary for assigned duties and applicable treatment activities, with confidentiality maintained at all times.
Essential Duties and Responsibilities
Pharmacy Operations & Workflow
Coordinates daily pharmacy workflow and staffing coverage to support accurate, timely dispensing and patient service.
Serves as the operational contact for the pharmacy services administrative organization (PSAO), pharmacy benefit managers (PBMs), wholesalers, and pharmacy vendors; escalates contract, financial, and unresolved service issues to the CEO or Finance.
Coordinates pharmacy software updates and authorized user access with designated IT support and vendors.
Oversees medication ordering, receiving, storage, expiration monitoring, returns, and inventory reconciliation; investigates and documents discrepancies.
Bills prescription insurance and resolves rejected claims, coordinating unresolved reimbursement issues with Finance.
Monitors workflow barriers and reports service, inventory, and reimbursement concerns to leadership.
Clinical & Patient Care Support
Reviews prescriptions for clinical appropriateness, accuracy, interactions, contraindications, and applicable 340B eligibility before dispensing.
Counsels patients on safe medication use and communicates medication concerns to prescribing providers; documents interventions in the appropriate record.
Uses current drug information resources to support patients, providers, and staff.
Provides medication cost information and works with designated staff to connect eligible patients with prescription assistance and coverage resources, including Kansas Medicaid and Medicare.
Identifies adherence concerns and opportunities for medication synchronization or medication therapy management; recommends feasible services and implements them when approved and supported by staffing and resources.
340B Pricing, Submissions & Contract Pharmacies
Carries out assigned 340B operational activities under organizational policies, including patient eligibility review, inventory tracking, and controls to prevent diversion and duplicate discounts.
Validates 340B acquisition pricing using authorized pricing sources and purchasing records; investigates discrepancies with wholesalers or manufacturers and coordinates corrections with Finance.
Prepares, validates, and submits required data for applicable 340B rebate models when effective and applicable to the health center; tracks submission deadlines, denials, corrections, and payment reconciliation with Finance.
Coordinates applicable Medicare Maximum Fair Price (MFP) activities, including Medicare Transaction Facilitator enrollment support, required submissions, data corrections, and refund or remittance tracking; works with Finance to reconcile amounts due and received.
Applies required controls to distinguish 340B transactions from MFP transactions and prevent inappropriate duplicate price concessions.
Coordinates operational monitoring of active contract pharmacy arrangements and third-party administrators, including eligibility reviews, claims and replenishment reconciliation, exception resolution, and required data submissions.
Works with Finance and leadership to review contract pharmacy fees, settlements, and performance; recommends corrective action or contract changes for authorized approval.
Conducts and documents routine internal reviews of in-house and contract pharmacy transactions; supports external 340B, payer, and regulatory audits and follows through on assigned corrective actions.
Supports accurate 340B registration and recertification information for review and certification by the organization’s authorized official; maintains supporting records.
Regulatory & Compliance
Serves as PIC and the primary pharmacy contact for the Kansas Board of Pharmacy; maintains required pharmacy records and coordinates current licenses, registrations, and payer credentialing with designated staff.
Maintains pharmacy security, controlled substance accountability, storage conditions, and inventory integrity; coordinates approved after-hours response procedures with leadership and security vendors.
Ensures required regulatory reporting is completed, including applicable controlled substance and prescription monitoring reports.
Coordinates the pharmacy continuous quality improvement program, incident review, root cause analysis, corrective action, and required quarterly summaries; retains documentation and provides it to regulators as required.
Maintains safe procedures for recalls, medication errors, controlled substance disposal, and hazardous pharmaceutical waste; promptly escalates patient safety and compliance concerns.
Performs duties and documentation in accordance with applicable law, professional standards, and organizational policies; performs other duties appropriate to the role.
Staff Leadership & Authority
Provides daily professional oversight and work direction to pharmacy staff within their authorized scope of practice; coordinates schedules and coverage with leadership.
Trains and coaches staff, leads pharmacy meetings, and monitors adherence to dispensing, safety, and customer service procedures.
Works with staff and leadership to establish pharmacy goals and report progress. Contract execution, new service approval, and budget authority remain with designated organizational leaders.
Essential Functions/Key Competencies
Establishes and maintains effective working relationships with staff, patients, and the public.
Communicates clearly and concisely, with excellent interpersonal, verbal, and written communication skills across staff, patients, insurance companies, and vendors.
Delivers excellent customer service, interacting effectively and respectfully with dissatisfied patients and coworkers.
Demonstrates the ability to guide, train, and coordinate pharmacy staff.
Works well under pressure, managing multiple tasks and prioritizing workload effectively.
Demonstrates effective time management and strong organizational skills.
Applies strong problem-solving and evaluation abilities.
Follows written policies and procedures; works independently and exercises good judgement.
Brings enthusiasm for working as part of a team in a rapidly changing environment.
Demonstrates social and cultural sensitivity appropriate to an ethically and economically diverse patient and employee base.
Documents in a neat, legible manner and spells medical terminology correctly.
Proficient in Microsoft Word, Excel, Windows, and databases, with strong grammar, spelling, and punctuation for reports and correspondence.
Knowledgeable in standard office equipment, including copiers, fax machines, multi-line phones, printers, and scanners.
Required Knowledge, Skills and Experience
Education & Licensure
Current Kansas pharmacist license in good standing and ability to serve as the designated Pharmacist-in-Charge required.
Current CPR certification required and maintained.
Maintains continuing education as required.
Experience & Technical Knowledge:
Minimum two years of retail or community pharmacy experience.
Knowledge of pharmacy practice requirements, HIPAA, 340B operations, medication safety, inventory controls, and prescription insurance billing.
Ability to use pharmacy software, electronic health records, Microsoft Word and Excel, and relevant payer or program portals; reviews spreadsheets and reports accurately.
Physical Requirements/Work Environment
Duties involve dispensing, computer work, patient communication, and handling medication supplies. Essential functions include reading medication labels and records, using dispensing equipment, and moving within the pharmacy, with or without reasonable accommodation. Work may involve periods of standing or sitting and handling deliveries, with assistance for heavier items. Contact with patients and staff may involve exposure to infectious agents or hazardous pharmaceutical materials; required safety precautions apply.
EEO & ADA Statement
Community Health Center in Cowley County provides equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Community Health Center in Cowley County will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local law.
To apply, please send a cover letter and resume to hr@cowleyhealthcenter.org.
Advanced Practice Provider
Position Summary
An Advanced Practice Provider delivers clinical care in assigned specialty areas, functioning as a fully accountable colleague to physicians and clinic teams through collaborative care. This role supports integrated care coordination (behavioral and oral health) and value-based transformation efforts, promoting and restoring patient health by prescribing, providing, delegating, evaluating, and coordinating comprehensive care for patients of all ages, genders, cultures, and backgrounds — including physical and psycho-social support for patients and families. This position may also coordinate student nursing staff and clinic volunteers and is responsible for always maintaining patient/client confidentiality.
Essential Duties and Responsibilities
Clinical Care Delivery
Advances improvements in patient well-being through accurate and timely diagnosis and delivery of relevant, high-quality medical care.
Provides comprehensive patient care including physical assessments, evaluations, diagnoses, and treatment of new and existing medical conditions.
Initiates and interprets labs and x-rays; performs medical procedures and assists physicians with procedures as requested.
Prescribes medications and refers patients for specialized consultation, using prescriptive authority as appropriate.
Performs emergency life-saving procedures (e.g., cardiac arrest, respiratory arrest, massive hemorrhage) and participates among front-line medical providers in emergency disaster services.
Conducts follow-up patient care and completes progress notes indicating patient status and treatment performed.
Supervises and/or coordinates the activities of patient care and support staff within the health care center.
Documentation & Compliance
Ensures accuracy, efficiency, and appropriate confidentiality in patient charting and related recordkeeping and administrative functions.
Ensures the delivery of all medical treatment and care is consistent with regulatory, accreditation, and professional standards, including clinical policies and quality initiatives.
Understands and ensures all practices and procedures related to service delivery are consistent with contracted protocols and procedures.
Relationship Management & Team Collaboration
Develops and maintains positive relationships with patients and families; obtains patient commitment to an effective plan of care and ensures services are delivered in a caring, professional manner.
Develops and maintains positive, collaborative relationships with physicians, nurses, and administrative and clinic operations staff to support successful clinic operations.
Ensures all actions, job performance, personal conduct, and communications represent the organization professionally at all times.
Provides health education to patients, families, associates, and the public; teaches and trains on illness prevention and actively participates in community health education.
Quality & Regulatory Standards
Meets or exceeds all measurable standards of care, including clinical, quality, and productivity goals.
Contributes to quality assurance and improvement programs and patient-centered medical home transformation success.
Upholds and ensures compliance with all corporate policies and procedures, as well as the organization’s overall mission and values.
Other duties as assigned.
Supervisory Responsibilities
None
Essential Functions/Key Competencies
Builds strong relationships and excels at customer service, especially with difficult clients and patients.
Demonstrates interpersonal savvy, influence, and problem-solving skills in complex or sensitive situations.
Demonstrates a high degree of knowledge and competency in the practice of medicine and associated charting requirements.
Possesses the requisite skills and ability to perform designated medical tasks.
Maintains strong attention to detail and accuracy.
Utilizes computers effectively for data entry and information retrieval.
Demonstrates excellent verbal and written communication skills.
Implements and evaluates operational and administrative processes.
Other duties as assigned.
Required Knowledge, Skills and Experience
Education & Licensure
Graduate of an accredited college or university with a Master’s degree in Nursing or an advanced degree and relevant certification in medicine.
Valid Kansas medical license required.
Experience & Technical Knowledge:
Demonstrated expertise in relevant medical practices, protocols, trends, and best practices within assigned clinical areas.
Knowledge of the principles and practices of preventative medicine.
Experience with and knowledge of JCAHO accreditation requirements, as well as applicable federal, state, and local regulations and standards for care delivery in a community health center environment.
Proficiency in office management practices, computer use, software packages, and standard office equipment.
Ability to manage multiple responsibilities and emergency situations successfully.
Physical Requirements/Work Environment
Occasional lifting of 40-50 lbs and pushing of 5-20 lbs.
Sitting, standing, and walking approximately 80% of the time.
Medium to high level of manual dexterity required.
Bending and reaching approximately 20% of the time.
Ability to travel and maintain mobility throughout the region as required.
Overtime/extended work hours may be required.
EEO & ADA Statement
Community Health Center in Cowley County provides equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Community Health Center in Cowley County will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local law.
To apply, please send a cover letter and resume to hr@cowleyhealthcenter.org.
Patient Service Representative / Pharmacy Assistant / Delivery Driver
Position Summary
The Patient Service Representative/Pharmacy Assistant/Delivery Driver supports daily functions of the Health Center and the Pharmacy while ensuring prompt and accurate service. This role combines customer service, administrative support and safe medication transport while keeping compliance with all applicable regulations, including HIPAA and safety standards.
Essential Duties and Responsibilities
Patient Service Representative Duties
Provides exceptional customer service at front desk check-ins to ensure a welcoming, supportive, and patient-centered environment.
Verifies patient demographics, insurance coverages, and essential regulatory documentation.
Manages front office schedules, process cancellations, and optimize appointment booking to minimize scheduling conflicts.
Answers multi-line phone calls promptly, direct inquiries to appropriate department, and provide accurate, general clinic information.
Assists patients with navigating financial assistance pathways, including sliding-scale enrollments, and payment plans.
Guides patients through complex medical or financial paperwork, resolving any language or documentation barriers.
Processes patient co-pays, handles outstanding balances, and execute point-of-sale financial transactions.
Maintains accurate electronic health records (EHR) by scanning, indexing, and attaching critical patient documents to digital charts.
Reconcile daily cash drawers, generate transaction receipts, and submit end-of-day financial close-out logs to management.
Meets monthly individual productivity goals and key department performance indicators (KPIs) set by management.
Pharmacy Assistant Duties
Provides exceptional customer service, ensuring patients feel welcomed, respected, and supported.
Answers phones, triages calls, and responds to customer inquiries professionally.
Releases prescriptions to patients and processes point-of-sale transactions (cash, credit, EBT, etc.).
Maintains patient confidentiality and always complies with HIPAA regulations.
Supports inventory management, including stocking and shelf maintenance.
Keeps pharmacy and workstations clean, organized, and compliant with safety and sanitation standards.
Promotes pharmacy services and assists with general workflow support.
Delivery Driver Duties
Prepares and delivers medications and supplies to designated locations using a company vehicle.
Ensures accurate order fulfillment by scanning and verifying deliveries prior to departure.
Follows assigned delivery routes and schedules to meet customer needs.
Maintains delivery logs and utilizes handheld devices or tablets as required.
Adheres to safety and company policies during transport.
Keeps company vehicle clean and in good working condition.
Compliance and Safety
Complies with all local, state, and federal regulations.
Follows HIPAA guidelines and protects patient privacy.
Maintains a safe, clean, and inclusive work environment.
Other Responsibilities
Responsible for compliance with organizational policies and protocols.
Reports supply, equipment, and operational concerns.
Maintains ethical and professional standards.
Performs all duties in accordance with applicable state scope of practice regulations, organizational policies, and HRSA Health Center Program requirements.
Other duties as assigned.
Supervisory Responsibilities
None
Essential Functions/Key Competencies
Customer-focused and service-driven.
Demonstrates integrity and maintains confidentiality.
Strong attention to detail and accuracy.
Ability to use computers, tablets, and pharmacy systems.
Team-oriented with strong communication skills.
Bilingual (Spanish/English) preferred.
Confidentiality
This position requires access to Protected Health Information (PHI). Employees must:
Access only the minimum necessary information.
Maintain strict confidentiality standards.
Sign and adhere to HIPAA compliance agreements.
Required Knowledge, Skills and Experience
Education & Licensure
High School diploma or GED preferred.
Valid Driver’s License with a clean driving record.
Minimum 18 years of age (required for driving position).
Excellent interpersonal and communication skills.
Basic computer application skills (e.g., MS Office, MS Teams).
Strong organizational skills and attention to detail.
Ability to handle sensitive and confidential information.
Problem-solving skills and the ability to work under pressure.
Experience & Technical Knowledge:
Previous medical office, retail, pharmacy, or delivery experience preferred.
Physical Requirements/Work Environment
Fast-paced medical office/pharmacy environment.
This role may be exposed to infections and contagious diseases.
This role completes tasks that are performed in close physical proximity to other people.
Ability to lift up to 50 pounds and transport items safely.
Moves throughout the building to meet with employees, patients, or visitors.
Requires frequently standing, sitting, bending and engaging in other movement.
Ability to read, write, and speak English.
Ability to operate a vehicle in various weather and road conditions.
Other Requirements
Must have a valid drivers’ license.
BLS training recommended but not required.
EEO & ADA Statement
Community Health Center in Cowley County provides equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
Community Health Center in Cowley County will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local law.
To apply, please send a cover letter and resume to hr@cowleyhealthcenter.org.